experienceple.blogg.se - Wd drive utilities not detecting drive

Replace and try another cable if one is available. Temporarily disable and turn off any third party backup, antivirus or other security related software and reboot the computer to see if this resolves the issue. To resolve a non valid MBR issue, Re-initialize and format the drive.įor instructions, please refer to, Answer ID 18824: How To Initialize a Secondary Drive on Windows. Install the internal drive as a secondary drive, or your external in another system and run a diagnostic test of the drive.įor Internal drives, please refer to Answer ID 31759: Download, Install, Test Drive and Update Firmware Using Western Digital Dashboard.įor External drives, please refer to Answer ID 13880: How to Install and Use WD Security and WD Drive Utilities Features. Replace the cable with a brand new cable as needed.Įnsure internal drives are detected in the system BIOS.įor internal drives, please refer to Answer ID 5264: How to access the system BIOS on a PC.įor external drives, please refer to Answer ID 18075: Access and Use Disk Management Tools on Windows. Ensure to use a known good power, data cable and or USB cable.

A network connection must be made to the NAS before the rescue media can connect.ĭouble check all connections and ensure they are tight and secure.

My Cloud OS 5 - the SMB (Server Message Block) protocol is not set correctly.

My Cloud Home and Duo are not supported by Acronis True Image for Western Digital.

A drive may not be detected if it is connected to a RAID port, even if the drive is not configured as a RAID on various motherboards.

Cloning of an External USB Drive is not recommended.

A 3rd party enclosure, reader, docking station or drive bay may be blocking access to the drive and is not recommended.

A 3rd party backup or antivirus software may be blocking access to the drive.This answer explains how to resolve Acronis True Image for Western Digital not seeing a WD drive.*ENDĪcronis True Image for Western Digital does not see my drive.